CAPE TOWN VILLAGE SOUTH
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Service Notes
6/29/21 Waste Management - Message relayed from your Trustees, Inconsistent Service
(To affected homeowners) Our sincere apologies for the inconsistent service Cape Town Village South has received lately. We have been significantly under-staffed these last few months due to a severe shortage in available commercial drivers in the local transportation industry. We are actively hiring and recruiting new drivers every day to get back on track, and are also working on a number of logistical changes to help stabilize service.

With this being said, we are currently unable to guarantee service on a specific day due to the uncontrollable nature of staffing today. We can guarantee service by the end of the following business day should we be unable to complete service on the planned day. We encourage residents to leave their trash out and accessible for us.
​
Also, residents are encouraged to sign up for automated service alerts notifying of potential service disruption. They can do so by calling customer service at 1-800-964-8988 and providing their address or by emailing customer service at ilmovalcustomerexperience@wm.com.

Thank you for your continued patience and please know we are working as hard as possible to recruit and hire new drivers and return to the state of predictable service you folks have come to know and expect.
​
​Paul Bickford
Manager - Municipal Relations
5/11/20 Waste Management - Your Waste Management Service
20_5-10_your_waste_management_service.docx
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3/24/20 Waste Management - Coronavirus / COVID-19 and Resulting Declarations of Emergency

20_3-24_waste_management_-_coronavirus_covid-19_and_resulting_declarations_of_emergency_-_hoa_force_majeure_letter.pdf
File Size: 37 kb
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Copyright © 2022 CAPE TOWN VILLAGE SOUTH High Ridge, MO 63049 All Rights Reserved.
  • Home
  • Announcements
  • Documents
    • Assessment HOA fee
    • Road Maintenance
    • Indentures
    • Statements >
      • 2022 Statements
      • 2021 Statements
      • 2020 Statements
      • 2019 Statements
      • 2018 Statements
      • 2017 Statements
      • 2016 Statements
      • 2015 Statements
    • Reports >
      • 2019 Reports
      • 2018 Reports
      • 2017 Reports
      • 2015 Reports
    • Meeting Minutes >
      • 2018 Minutes
      • 2017 Minutes
      • 2016 Minutes
      • 2015 Minutes
    • Plat Drawings
  • Resources
    • Code RED
    • Emergency
    • Services
    • Utilities
    • Recycling Centers
    • Waste Management >
      • 96 gallon trash cart
      • Service Notes
      • Garbage Truck Fires
      • Bulky Item List
      • Hazardous Items
    • Helpful Information >
      • Household Products
      • Sewer Backflow Valve
      • Parking Guidelines
      • Boil Water Advisory
      • Wild Parsnip Caution
      • Preparedness Guide
  • Area Info
  • New Resident
  • Contact
    • City & Village
    • Legal Actions
    • Media Policy